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Details of Grant 

EPSRC Reference: GR/R59021/01
Title: MONITOR: Information filtering in task-oriented dialogue.
Principal Investigator: Anderson, Professor AH
Other Investigators:
Mullin, Mr J
Researcher Co-Investigators:
Project Partners:
Department: Psychology
Organisation: University of Glasgow
Scheme: Standard Research (Pre-FEC)
Starts: 01 November 2001 Ends: 31 March 2005 Value (£): 119,531
EPSRC Research Topic Classifications:
Human Communication in ICT
EPSRC Industrial Sector Classifications:
Creative Industries
Related Grants:
Panel History:  
Summary on Grant Application Form
Multi-media communications devices seem to be based on the idea that people have unlimited capacity for processing pertinent information as they communicate. Recent work in psychology reveals, however, that people have limited capacities and that they will ignore complex information or take shortcuts in reasoning about it, even if the information is very pertinent to the task in hand. This project is directed to the ways in which normal adults streamline a process basic to human-human communication, discovering and keeping track of what their listeners know. In a series of psychological experiments, the project will use non-invasive eye-tracking to discover when speakers look at indications of where their listeners are looking during spoken task-oriented dialogues. Experimental conditions will vary visual information about listener gaze, number of listeners, and value of listener information. Coded transcriptions of what speakers say, time-aligned to eye-tracking records, will reveal whether and how visually acquired knowledge about listeners affects the course of the dialogue. The results will inform both psychological models of language production and guidelines for efficient engineering of multimedia communication systems.
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Organisation Website: http://www.gla.ac.uk