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EPSRC Reference: GR/L91962/02
Title: IMPROVING SOFTWEAR QUALITY: MANAGING THE IMPACT OF PRACTITIONERS ON PROCESS AND PRODUCT
Principal Investigator: Hall, Professor T
Other Investigators:
Researcher Co-Investigators:
Project Partners:
Department: Computer Science
Organisation: University of Hertfordshire
Scheme: Standard Research (Pre-FEC)
Starts: 01 July 2000 Ends: 30 November 2002 Value (£): 119,005
EPSRC Research Topic Classifications:
Software Engineering
EPSRC Industrial Sector Classifications:
Information Technologies No relevance to Underpinning Sectors
Related Grants:
Panel History:  
Summary on Grant Application Form
Our aim with this research is to develop generic strategies and guidelines that companies can use to improve software quality by more effectively managing software practitioners within the quality improvement process.We achieve this aim by: first, identifying practitioners' attitudes toward software quality; second, determining how these attitudes affect behaviour within the quality process; third, establishing how that behaviour affects software quality. We then construct approaches which companies can use to effectively manage practitioners within a quality improvement process.We explore the underlying causes of practitioners having positive or negative attitudes toward software quality and develop strategies to optimally manage, control and focus those attitudes. We also investigate how the conflicting attitude and behaviours of practitioners introduces dysfunction into the quality process. In particular we look at differences in attitude and behaviour that three practitioner groups exhibit: senior managers, middle managers and developers. We propose approaches to reduce effectively managing practitioners within a quality process.
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Organisation Website: http://www.herts.ac.uk