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Details of Grant 

EPSRC Reference: GR/M03450/01
Title: EMMANATE (EXPLORING MENTAL MODELS FOR APPLICATION IN NETWORKING APPLICATIONS, TELEPHONY & ENVIRONMENTS)
Principal Investigator: Wakeman, Professor I
Other Investigators:
Researcher Co-Investigators:
Project Partners:
BT
Department: Sch of Engineering and Informatics
Organisation: University of Sussex
Scheme: Standard Research (Pre-FEC)
Starts: 01 June 1998 Ends: 31 May 2000 Value (£): 123,312
EPSRC Research Topic Classifications:
Human-Computer Interactions Multimedia
Networks & Distributed Systems
EPSRC Industrial Sector Classifications:
Communications
Related Grants:
Panel History:  
Summary on Grant Application Form
Using techniques from previous work on eliciting mental models, we will empirically determine linguistic phrases, visual metaphors and other concepts that people are attempting to understand the behaviour of networks. Using a combination of focus groups, questionnaires, and literature analysis and situated tutoring, we will build a taxonomy of key concepts used in formulating mental models of network applications.Then within the framework of conceptual design, we shall demonstrate how our results can be used to design interfaces, which evoke appropriate user's mental models of applications and services. These will enable the user to use services in the appropriate way and diagnose and respond to Quality of Service (QoS) problems. We will be working with both traditional and novel applications developed in other projects
Key Findings
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Summary
Date Materialised
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Further Information:  
Organisation Website: http://www.sussex.ac.uk